Questionnaire to evaluate customers' satisfaction with the sales process and after-sales services

Download the customer satisfaction survey form

Customer satisfaction form

MM slash DD slash YYYY
1. The level of satisfaction with the necessary information regarding sales conditions and after-sales services(Required)
2. The level of satisfaction with the follow-up of suggestions and criticisms(Required)
3. The level of satisfaction with the price compared to the quality of the tire(Required)
4. The level of satisfaction with the ease of tire assembly(Required)
5. The level of satisfaction with the appearance of the tire(Required)
6. The level of satisfaction with tire wear compared to the tire mileage(Required)
7. The degree of satisfaction with the steering of the tire(Required)
8. The level of satisfaction with tire braking(Required)
9. The level of satisfaction with the quality and duration of service(Required)
10. The level of satisfaction with the service provider agency(Required)
11. The level of satisfaction with the duration of compensation(Required)
12. The degree of compliance of the notification time and the time spent in the compensation unit(Required)
13. Satisfaction with the amount of damages calculated and paid(Required)
14. The level of satisfaction with the way of treatment and response(Required)
15. The level of satisfaction with the way of informing about after-sales services(Required)
16. The level of satisfaction with handling and responding to complaints in the agency(Required)
17. The level of satisfaction with the obligations contained in the warranty conditions(Required)
18. The level of satisfaction with the sufficiency of the information contained in the manual(Required)
19. The willingness to buy the company's products again(Required)
20. The degree of willingness to introduce the company's products to others for purchase(Required)